| Menu Option
| Description
|
| About Balloon Help
| Will display information about Balloon Help from the Macintosh OS.
|
|
Show Balloon Help | Displays small balloons describing items you mouse over on the Player.
|
| Contents
| Opens this online Help file.
|
| On-line Tutorials
| Starts the RealPlayer Plus online tutorials which describes several of the
major features of the Player. Also offers you a link to the on-line Manual which
was designed to complement this Help file.
|
| Common Questions
| Takes you to the RealNetworks Frequently Asked Questions (FAQ) web page.
|
| Search Knowledge Base
| Accesses the RealNetworks knowledge base on the web so you can search for the
answer to a question.
|
| Service & Support
| Takes you to the main RealNetworks Technical Support and Service Page.
|
| Billing & Shipping Help
| Connects to a web page to submit a billing or shipping help request to RealNetworks’ team of Customer Service Representatives.
|
| Product Feedback...
| Connects to a web page that gives you the chance to let us know what you think
of your RealPlayer 7 or RealPlayer Plus 7.
|
| Submit Techical Request
| Connects to a web page where you can enter information about a problem so that a technical support expert can assist you via email.
|
| Electronic Registration
| Allows you to register your RealPlayer at any time if you installed while not
connected to the Internet or if you had problems during your initial
installation.
|
| My Account
|
Connects to a web page that allows you to review, open or submit questions about your account to RealNetworks’ team of Customer Service Representatives.
|
|
| Check for Update...
| Queries the RealNetworks servers for upgrade information using AutoUpdate. A dialog box will appear to tell you if an update is available.
|
| Get RealPlayer Plus
| Helps you upgrade the free version of RealPlayer to RealPlayer Plus for enhanced features.
|