Troubleshooting

For the latest information on RealNetworks products, visit the RealNetworks home page at:

http://www.real.com

A technical knowledge base, frequently asked questions list, and technical library are available from our web site at:

http://service.real.com

Please refer to your Technical Support Card for more information on contacting RealNetworks Technical Support.

Don’t forget to check the Readme file which may have additional information.

For quick access go to your Windows Start menu, select Programs>Real, then RealOne Player Readme. The Readme file is stored in the same directory where your RealOne Player is installed.

See Also:

How do I get Full Screen to work?

Why is my audio playback quality poor?

Why is my video playback ugly?

Why is my video not displaying or being distorted?

Why doesn’t RealPlayer work on my computer at work or from behind a firewall?

What types of files can RealPlayer play?

How can I stop RealPlayer from loading when I start my computer?

Why does RealPlayer keep trying to connect to the wrong Internet Service Provider?