Help Menu

Access to Help and assistance for using RealOne Player.

 OPTION

DESCRIPTION

RealOne Player Online Help

This Help file served from the Internet.

Release Notes

Opens the Release Notes for RealOne Player. Release Notes include last minute issues and solutions as well as additional information about the current release of the your Player.

License Agreement

Opens your RealOne Player License Agreement for easy review.

Product Survey

Gives you the opportunity to tell us about your experience with the RealOne Player.

Service and Support

Opens your browser to the RealNetworks' Service and Support page, offering information and solutions to known issues.

Submit Technical Support Request

Opens your browser to the RealNetworks' Technical Support request page.

Check Media Types

Checks your media types associations and offers to make RealOne Player your default Player for any listed media type that is not launching RealOne Player as expected.

Check Default RealOne Player

Use to confirm which copy of RealOne Player you are currently using. Due to Mac OS X issues, it is possible to have multiple copies launching from different folders but without any obvious way to determine which program was launched.

My Account

Opens the Account sign-in page.